Our 8 Performance Guarantees – If we don’t perform as promised, we pay a real financial price:
![Guarantee Badge](/images/guarantee-badge.png)
Better Tenant
If a tenant we place in your rental does not abide by the terms of the contract in the first year, we will secure the next at no cost to you.
![Guarantee Badge 2](/images/guarantee-badge.png)
Payment Guarantee
If your property is vacant, we do not charge any management fee.
![Guarantee Badge 3](/images/guarantee-badge.png)
Service Guarantee
If we don’t mail or wire your monthly proceeds within 5 days of receiving good rent funds, we waive that month’s management fee.
![Guarantee Badge 4](/images/guarantee-badge.png)
Fee Guarantee
If you can find a lower hybrid management fee, we will match it.
![Guarantee Badge 5](/images/guarantee-badge.png)
Response Guarantee
If an owner or tenant calls, texts or emails us, we will respond within 24 hours, or waive that month’s management fee.
![Guarantee Badge 5](/images/guarantee-badge.png)
Satisfaction Guarantee
If you are not satisfied with our service, you can cancel our contract at any time with 60-day notice.
![Guarantee Badge 5](/images/guarantee-badge.png)
Happiness Guarantee
If you are not happy with our service after 6 months, you can cancel your contract and we will refund one-half of your management fees.
![Guarantee Badge 5](/images/guarantee-badge.png)
Rental Guarantee
If we do not secure a suitable tenant within 21 days from the start of marketing, we will waive your first month’s management fee.